Retention and account deletion
The plan of your subscriptions designates the monitoring data retention period. Retention period of the each plan is like this:
- Hobbyist: 1 week
- Basic: 1 month
- Pro: 6 months
- Business: 1 year
If a longer period is obligatory for your line of work, please reach out to us.
Delete your account and data
You can delete your account and data anytime.
To delete your account and all data related to your account,
- Hover over your avatar on the web application
- Click Settings.
- Click Delete Organization under Organization Settings
- Review the explanations and click again on Delete organization under the text
Your account and related personal information are deleted immediately. Due to data handling processes, your monitoring data are deleted within a maximum of 7 days.